top of page

FAQs

1. DON'T YOU HAVE MY PRINTS ON FILE, I JUST DID A LIVE SCAN?

No, a Live Scan is specific for whatever you are doing right now, we do not keep your prints on file.  If you did a Live Scan for a license yesterday and we obtaining a new license today, you would need to do another live scan.

2. DO I GET A COPY OF THE RESULTS?

No, unless you are doing a record review for your own record.  If you want to see what is on your record or believe something is incorrect, you may do a "Record Review".  You will then receive a copy of your record and be able to contest inaccuracies.

 

3. HOW LONG DOES IT TAKE AND FOR MY COMPANY TO RECEIVE THE RESULTS?

Our process will only take 5-10 minutes, after we receive your form, we enter the data into the computer and then scan your finger prints.  We then click submit, they are then electronically transmitted to the DOJ immediately within minutes. Once the transaction is received by the DOJ, the fingerprint images are used to automatically search against all other fingerprint images in the fingerprint database. If there are no fingerprints matching the applicant’s fingerprints, the transaction is generally processed electronically without technician intervention within 48 to 72 hours. If an applicant’s fingerprints match fingerprints in the database, the associated RAP sheet must be reviewed by a technician. This is a manual process that can take an indeterminate amount of time

4. HOW CAN I CHECK THE STATUS OF MY BACKGROUND?

The Applicant Background Check Status provides the applicant with a view of the fingerprint background check status; this status is not an indication of the employment or licensing status. The review of an applicant’s criminal history is only one piece of an agency’s process in making a suitable determination. The Applicant Background Check Status is located at: DOJ STATUS   

The ATI Number and Date of Birth are required to perform a search.

bottom of page